Privacy Policy

Introduction

Genesis by Dr. Ben Reyhani (“Genesis,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information you provide when you visit genesisbydrben.com or contact our practice.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number you provide when booking a consultation or contacting us.
• Usage data — pages visited, time spent on pages, and general geographic location, collected via Google Analytics.
• Communications — messages you send us by email, phone, or text message.

We do not collect payment information directly. Consultation bookings are processed through our third-party scheduling partner (NexHealth), whose own privacy policy governs that data.

How We Use Your Information

• To respond to inquiries and schedule consultations.
• To send appointment-related communications.
• To improve our website and patient experience.
• To comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

SMS / Text Messaging Data

When you opt in to receive SMS or text messages from Genesis by Dr. Ben Reyhani, we collect your mobile phone number and your express written consent. This opt-in data and consent information will not be shared with, sold to, or purchased by any third party or affiliate for marketing or promotional purposes under any circumstances. For details on message frequency, message and data rates, and how to opt out, see our Terms and Conditions.

Cookies and Analytics

With your permission, this site uses Google Analytics to understand how visitors use our content, such as pages visited, time on page, general location, and whether a visitor taps our phone number or online booking link. Google Analytics uses cookies, which are small text files stored in your browser.

Analytics are off unless you opt in. When you first visit, we ask whether you accept analytics cookies. Google Analytics is not loaded unless you choose “Accept.” If your browser sends a Global Privacy Control (GPC) signal, we treat it as a rejection. You can change your choice at any time using the “Cookie Preferences” link at the bottom of every page. Withdrawing consent stops analytics and removes its cookies from your browser.

We remember your choice using your browser's local storage, and ask again after 12 months. We do not use advertising or retargeting cookies.

Some features are provided by third parties, such as maps (Google Maps), patient reviews (Elfsight), and online scheduling (NexHealth). These services may set their own cookies when you view or use them, governed by their own privacy policies. You may also manage cookies through your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we hold. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. To exercise these rights, contact us at the address below.

Contact Us

Questions about this Privacy Policy may be directed to:

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after any changes constitutes your acceptance of the updated policy.